Mega Pack Community Explainer
The safest incident is one that doesn’t happen. If you have questions, we’re here. This is your community— and we’re committed to being good neighbors.
Industrial Lithium-Ion Battery Emergency Response Guide
For Tesla Industrial Energy Products including Megapack and Powerpack
Tesla Cybertruck ERG
Official Emergency Response Guide from Tesla. TESLA-2023CA-001 – 4 pages in length. Released 2023
Watch: Parking Garage Collapse
While the Luton fire was not caused by an EV, the incident highlighted the evolving risks in parking garages with modern vehicles (both ICE and EV), prompting increased scrutiny from insurers and discussions about fire safety standards.
Hydrogen Fact Sheet
A common misconception is that hydrogen is too dangerous to use, but it’s actually quite safe when handled properly due to its low density and rapid dispersal upon leakage.